| Frequently
Asked Questions
|
| Why
would our guests use the Special Gift Registry? |
Apart from all the time
saved from running around to find you that perfect wedding gift, they
will be thrilled to know that they have contributed towards something
that means a lot to you. |
| How
do we benefit from using the Special Gift Registry? |
Not only will your Special
Wedding Gift be paid off faster than you ever dreamed, the chances
of doubling up on a toaster, iron or a coffee maker will be minimised! |
| How
do our guests contribute? |
True Bride does not
take payments online to avoid any security issues with transactions
over the internet. Instead, your guests go online and 'pledge' how
much they wish to contribute towards your Special Gift and key in
their personalised message to you.
To personally experience what your guests will, we have established
a 'sample registry' to which you can contribute purely as an excercise
to experience our bridal registry. The bridal registry has been
established for the bride & groom, 'Julia
Roberts & Richard Gere'. So click on the Bridal Registry
link above and insert one of their names to find their registry. |
| What
if our guests don't have internet access? |
If your guests do not
have access to the internet or you feel they are uncomfortable pledging
on line, True Bride can include a contact number on the insert cards
for guests to call and contribute to your registry via a phone call. |
| What
are our guest's payment options? |
To alleviate security
concerns, True Bride will invoice offline for the amount your guests
have pledged. The invoice will be sent to them by email and if requested
by post and/or fax. They can then make payment by way of, electronic
bank transfer, cheque or credit card, Visa, Mastercard and Bankcard,
(note, a 4% fee is charged for credit card payments to cover bank
charges). |
| Is
there a specified time when all contributions are required to be made? |
Yes, generally your gift
registry will close a few days after your wedding date, which we outline
on the registry card sent with the wedding invitation. However, if
you would like it to remain open for longer or close it earlier, please
advise beforehand. |
| How
can we be sure that we will receive the contributions? |
True Bride Pty Ltd is
a registered Australian company with the Australian Securities Investment
Commission (ASIC), since Sep 2000, our ACN is 094 501 612, our registered
office is in Warrandyte, Victoria and we have been online since June
2001. We are also registered for GST, with the Australian Taxation
Office (ATO), our ABN is 90 094 501 612. We guarantee that all funds
paid to us by your guests will be passed on to you. To satisfy yourself
that we are NOT a disreputable company, we recommend you conduct your
own research with ASIC and the ATO. |
| When
will we receive the contributions? |
All 'cleared' funds will
be sent to you either by cheque or transferred electronically to your
nominated account. For bank transfers, the account holder must be
at least one person named in the registry and a signed instruction/authorisation
to transfer must be completed. Any outstanding balance will have to
wait until the funds are cleared. These will be dealt with in the
same manner as described above. |
| What
if a pledged amount is not paid by a guest? |
True Bride will make
every reasonable effort to chase up contributions to your gift registry.
Reminder emails will be sent in order to gather all contributions.
However, if a guest refuses to contribute, True Bride cannot legally
enforce payment. That is, if a guest doesn't want to honour their
gift, we cannot make them. |
